Dr. Jeffrey Whitman, MD

So, a few years ago, probably in 2014, my mother went to go see Dr. Whitman, because she was looking to have lens replacement for her eyes, because she had very bad eyesight. For this surgery, lens replacement is done one eye at a time, meaning two surgeries. She chose to have her right eye operated on first. I'm not exactly sure what happened, but I know that they had to remove her biological and original lens of her eye so that they could replace it with something better. So they removed her lens, but something happened, again I'm not sure what, but I think when they were putting in the new lens, it got botched some how. The thing is, that once the original lens of the eye is removed it CANNOT be put back on the eye again. So either when they took the lens out or put the new lens in, something happened, and she woke up with a VERY deformed pupil, as it was not circular, and not even oval, and it wasn't uniform in shape. Additionally, something happened to the muscles that control the… dilation and narrowing of the pupil (I think the iris, but I dont know much about eyes), and her right eye lost the ability to respond to light completely. The worst thing about this, though, is that my mom is a professional photographer, and she uses her right eye to look through the viewfinder of her camera, and to be able to adjust the camera and such while looking through the viewfinder, her pupil must dilate and narrow so that she can control the aperture and lighting of the photo. But now her eye is completely unable to respond to light, so she is barely able to do what she needs to do to take pictures. Obviously, she didn't get her left eye done, because of how botched the first surgery was. My family even met with a medical malpractice attorney to try and sue Dr. Whitman because of how much damage was done to her eye, but in the end, my family couldn't afford to hire an attorney and go through medical malpractice. I know that many people on here think very highly of him, but every time my family passes by a Key-Whitman Eye Center, we can't help but just talk about how badly he ruined my mother's eye. An update for her is that she went to see another eye surgeon, I dont remember his name, but somehow he was able to do cosmetic surgery on her right eye so that her pupil could look semi normal. She now still has to wear cosmetic contact lenses that match the exact color of her eye to make sure that her eye looks as normal as possible, but even then, you can still see that it is slightly deformed. She also had some procedure done to either both of her eyes or just her left one recently, which left her with very good vision, almost 20/20, when before, her vision was 20/2400, meaning that she couldn't make out the big E on the chart. Overall Whitman may actually be a good doctor, but because of our experience, we will never recommend him to somebody.

The most efficient office I have ever attended. I have to find another eye doctor with sadness since my insurance company accepts all my physicians but him. Scott & White will not pay for any out of network providers. Unfortunately only 3 of my 10 docors are not with S&W -- and they are the best! S&W has a monopoly on Baylor doctors!

Great! Love Key-Whitman!

I had the procedure on both eyes and have been very pleased! I love being able to see when I wake up in the mornings and no longer having to wear contacts. I hope to have crystalens in the future and will definitely use Dr. Whitman!

I visited a few places before I decided to get my Lasik done at Key Whitman. Very happy with my choice. Very easy, and they really took care of me because I was a little intimidated by the lasers. It was so easy. 5 stars for this first class experience.

I love everyone at the Key-Whitman Eye Center. The counselors, technicians and dcotors have been treating my vision needs since Dr. Whitman performed my LASIK surgery in 2008. LASIK was the best decision I ever made and I'm thrilled to say my vision has remained at 20/20 since my surgery 5 years ago. Although I had my surgery at the Dallas location, I see the doctors at the Plano location on a regular basis since it's closer to my home and office. I would recommend all of them which is why I have no preference on physician choice, I've seen each physician at least once over the years and had a great experience each time. If you are unhappy with your current eye doctor or they don't offer the advanced services Key-Whitman does, I would highly recommend making an appointment.